Heimdallby Lunar Systems

The watchman of the network

The security layer the phone network never had. Nothing crosses unseen.

Heimdall scores every call as it crosses the network, fingerprints what callers can't fake, and acts on the ones that shouldn't get through.

Built and tested. Now in early access.

Illustrative: the sky behind this is a simulated call, not real traffic.

  1. The problem

    01 · The problemThe network today

    Caller ID is a text field.

    1. The phone network still takes a caller's word for who they are. A number is typed in, not proven.

    2. Robocallers rotate numbers faster than blocklists can list them, and spoof whatever looks trustworthy: your bank, your neighbour, your own area code.

    3. Signed caller identity helps, but only where it's present and actually checked.

    4. Static lists always lose. They block yesterday's number.

    Illustrative: the waveform behind this section is a simulated call.


  2. The idea

    02 · The ideaBuilt

    Guard the edge. Learn from every call.

    The web solved this years ago: a security layer at the edge that recognises clients by what they can't disguise, learns from everything it sees, and decides in milliseconds. Heimdall brings that idea to voice.

    • Built

      Fingerprint what can't be faked.

      A caller controls its number and its name. It doesn't control how its phone system builds call identifiers, orders its headers, or sends audio. The truth is in the disagreement: a caller that claims to be one thing while its signals say another.

    • Built

      Use voice's own identity layer.

      Heimdall checks the signature on the call's STIR/SHAKEN identity, including whether the signing certificate has been revoked, and trusts only the signer it actually verified.

    • Built

      Decide in flight, fail open.

      Every call is scored while it's being set up, within a 40 ms budget. If Heimdall can't answer in time, the call proceeds under your own rules, untouched.

    • Built

      Learn without framing the innocent.

      A number gains or loses reputation only when its identity was verified. A spoofed call can't damage the real owner of the number it borrowed.

  3. How it works

    03 · How it works

    Anatomy of a decision

    1. At the edge

      Astra's sideAstra: early access

      The network's own defences (rate limits, allow-lists, bans) do their job first.

    2. At admission

      Built

      Heimdall's 28 layers score the call before it's connected. Watch only, flag, or block: you choose.

      In Astra's first release, scores flag; only hard stops block.

      Astra's admission step is off by default.
    3. During the call

      Built for vendor analysisShadow mode

      Media signals, such as whether audio flows both ways.

    4. After the call

      Shadow mode

      Every record is analysed, and vendors are compared with their peers over the hour, day and week.

  4. The fingerprint

    04 · The fingerprint

    What a call gives away

    Fingerprint cardIllustrative
    Identity
    Claims: a signed local numberSeen: no signature verified
    Stack
    Claims: a carrier's switchSeen: a softphone's header order
    Behaviour
    Claims: one person callingSeen: sequential dialling
    Network
    Claims: a carrier interconnectSeen: a remote handset
    Media
    Claims: a person answeringSeen (vendor analysis): audio one way only

    Signaturehd1:id0-st.a7-bh3-nw.rh-md.1w

    ResultFour layers disagree with the claim: flag

    Illustrative: not a real call, number or signature. Media signals feed vendor analysis, not the call-time score.

    • Identity

      Built

      The verified signer, its certificate chain and revocation, and whether the calling number matches what was signed.

    • Stack

      Built

      How the caller's phone system generates branch IDs, call IDs and tags, and the order it writes headers in. Compiled phone systems can't easily change this.

    • Behaviour

      Built

      Velocity, sequential dialling, neighbour spoofing, short calls.

    • Network

      Built

      Where the call comes from, conditioned on who's calling: a carrier interconnect isn't judged like a remote handset.

      Network data from open sources only.
    • Media

      Built for vendor analysisNext: deeper media fingerprints

      Who answers, whether audio flows, how it's packetised.

    A caller can claim to be anything. It can't make all five agree.

  5. Campaigns

    05 · Campaigns

    See the campaign, not the number.

    What persists while numbers rotateNext: campaign clusteringIllustrative
    What persists: a signer, a stack, a routeNumbers, rotated in and outA carrier interconnect, looked throughIllustrative: no real data. Campaign grouping is next.
    • The network today

      Robocall campaigns rotate numbers, but they reuse infrastructure: the same phone systems, the same signers, the same routes.

    • Built: the keysNext: campaign clustering

      Heimdall keys what it learns to what persists (the signer, the route, the stack) rather than a number that will be gone tomorrow.

    • Built

      Carriers are never punished for their customers. On a carrier interconnect, Heimdall looks through the peer to the originator and never learns reputation on the carrier itself.

    06 · Two surfaces

    Two surfaces, two guards.

    • Next: the access guard

      Access

      Registered phones, remote extensions and softphones behave like web clients. Heimdall learns on network identity here.

    • Built

      Interconnect

      Carrier trunks carry many customers' calls. Heimdall reads the call, not the pipe.


  6. 28 detection layers

    07 · DetectionBuilt

    28 detection layers

    28 layers, in four groups, on every call

    • Identity

      Caller ID, STIR/SHAKEN attestation and the certificate behind it.

    • Behaviour

      Velocity, sequential dialling, neighbour spoofing, short calls.

    • Infrastructure

      IP, carrier and phone-system fingerprints.

    • Compliance

      Do-Not-Call, TCPA calling hours, consent.

    Both directions: robocalls out, fraud in.

  7. Where it runs

    08 · Where it runs

    Built into Astra. Standalone for PBXs.

    Watching every callShadow mode

    1. AstraCall records and events
    2. HeimdallReads them and scores
    3. Fraud signalsSent back to Astra
    4. Astra's fraud guardAlert, throttle, block

    Heimdall reads Astra's call records and events and sends fraud signals back. Astra's fraud guard applies its graduated response (alert, throttle, block). Nothing in the call path changes.

    At call admissionBuilt · off by default

    1. Call arrivesAt Astra's edge
    2. Astra's own checksUnchanged
    3. Heimdall checkOptional; shadow, dry run, live
    4. STIR/SHAKENSigning

    Optional, off by default: a check before STIR/SHAKEN signing, per customer and per trunk, from shadow to dry run to live.

    StandaloneBuilt

    1. Open-source PBXYour phone system
    2. HeimdallA native module

    A native module for open-source PBXs.

    Heimdall is a Lunar Systems product, and Astra, Lunar's hosted carrier platform, is its first integration.

  8. Vendor fraud

    09 · Vendor fraudShadow mode

    False answer supervision

    Heimdall compares each vendor with its peers: instant answers, no ringing first, very short billed calls, vendor-side releases, silent or one-way audio. Suspect vendors are flagged, and their cost disputed.

    Vendors against their peers · shadow modeIllustrative
    Vendors against their peers, illustrative
    VendorSignalWindowAgainst peersVerdict
    Vendor CInstant answersLast hourAbove peersFlag
    Vendor AOne-way audioLast dayIn lineOK
    Vendor FVery short billed callsLast weekFar above peersExclude
    Vendor DVendor-side releasesLast hourIn lineOK
    Vendor BNo ringing firstLast dayAbove peersFlag
    Illustrative: made-up vendors, no real carrier or call. In shadow mode, verdicts are recorded, not enforced. In Astra, a confirmed vendor is demoted or excluded from routes, and its cost for the affected calls is disputed.

  9. Safe by design

    10 · SafetyBuilt

    Safe by design

    Emergency calls

    Emergency calls (911, 933) and calls to 988 are never scored, delayed or blocked by Heimdall.

    • Built

      Rolled out safely

      Nothing is blocked until you decide: shadow → dry run → live.

    • Built

      Fails open

      If Heimdall can't answer in time, the call carries on under your existing rules.

    • Built

      Withheld numbers

      Callers who withhold their number stay private in every customer view, and withholding never counts against them.

    • Built

      Tamper-evident audit

      An append-only, hash-chained audit of every decision.

12 · SpecificationsBuilt

Specifications

28
Detection layersOn every call.
40 ms
Decision budgetThe default at call admission; past it, the call proceeds untouched.
2-way
Both directionsRobocalls out · fraud in.
0
Static blocklistsNone to maintain.

Nothing crosses the bridge unseen.

Built and tested. Now in early access.

Request early access

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